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Frequently Asked Questions

General Queations

Where can I buy a Max Racing Performance product?

International users are encouraged to purchase our products directly from our official website to ensure the product quality and warranty are provided directly from our date of purchase.

if you are a Malaysian, you can directly order and install any of our products at any of our authorized dealers’ workshops around the entire Malaysia.

Where was Max Racing Product manufactured?

All our Max Racing products are proudly manufactured in Malaysia. Our product is fabricated from the raw material to product parts, assembled and lap-joint welded by our professional welder. With our brand philosophy:

Premium, Quality, Refine.

We ensure all our product is of Premium Quality that could be competitive enough in the market with such affordable product price. All our parts (internal & external) fully lap joint welded to ensure long-lasting rugged reliability even in the most extreme conditions.

How is Max Racing Exhaust compare to straight-through mufflers?

Straight-through mufflers are constructed using a perforated flow tube wrapped with either steel wool or fibre glasses to simply absorb sound. This type of technology generally does the least in reducing sound, especially in the cab of the vehicle and cannot control the drone. The packing materials can burn out fairly quickly resulting in a shortened life span and increasing sound levels both inside and outside the vehicle. Unlike the straight-through mufflers, Max Racing Exhausts are designed to use the sound wave to cancel itself out. Plus, some Max Racing products even use extremely high-temperature durable material that could last for years. Therefore, enabling it to maintain its sound control ability over the shelf-life of the product. Max Racing Exhaust models are specifically designed to more efficiently reduce exhaust drones with almost any max racing combinations, compared to our competitors.

How does Max Racing Exhaust sound like?

Max Racing Exhaust products are usually posted with sound clips which allow users to compare the sound with or without mufflers. The sound test was recorded using 2.0 L 3ZR-FE I4 (petrol), 4×4 2.5 L 4D56l4-T(diesel) engine and more (with the video attached to the product).

We used the same engine to compare the actual result of the muffler to deliver the best comparison result for users to select the best-suited muffler.

I'm not sure which product should I go to, but I want to upgrade my vehicle

The sound of your exhaust is much like music; we all have different preferences so it’s important that the system be “tuned” to what you like. With the Max Racing Exhaust family of products, we can help accomplish this by answering the questions below. This approach will allow you to choose the best product to suit your needs and expectations

  1. What is the vehicle year, make, and model?
    2. Which engine do you have or how much horsepower does it produce?
    3. What is the vehicle used for? i.e.: daily driver, race, towing etc.
    4. Preferred sound levels? (Silent? Moderate? sound-like-stock? Deep & loud?Aggressive?)
    5. How are the space requirements?

How do I know if my Max Racing Exhaust purchase is authentic?

Max Racing Exhaust logo is welded and laser printed with serial number on every product. If it doesn’t say Max Racing Exhaust on it, it’s not an authentic Max Racing Exhaust product. Buyer beware, Max Racing Exhaust knock-offs may look similar, but may not perform or sound the same, and often have higher defect rates with lower welded quality. Another way is to register your Max Racing product upon purchase.

How to choose the best suitable exhaust pipes for my usage?

Choosing the proper diameter of the tubing for your exhaust system is as important as selecting the right muffler. Your tubing diameter choice will affect the sound level and performance characteristics of the muffler, but keep in mind that bigger is not always better. Using tubing that is too large can actually hinder exhaust scavenging by slowing the velocity of exhaust pulses in the tubing resulting in a loss of torque. And torque is what moves the car.

There are many variables that need to be taken into consideration when choosing the correct tubing size for your application, such as: engine technology (flat head engines vs 60’s engines vs present-day engines) cubic inch, catalytic converters, head flow, vehicle weight, how the vehicle is driven and numerous others. Light to moderately modified street applications will generally use 2.5” and rarely some can use dual 3.00” tubing, again depending on the factors above, the sound desired, etc. *We generally don’t encourage the use of dual 3” exhaust systems for just street use.

To learn more about choosing the right exhaust pipe, visit our page for more:

What material are used to build Max Racing Exhaust Mufflers?

Max Racing Exhaust products are fully MIG welded for internal baffles parts, and fully TIG welded for external parts. Our products are built with SUS 304L, SUS 201L and Aluminized Steel for durability and value of the product.

Is stainless steel, a better material for manufacturing exhaust products than aluminized steel?

Not necessarily, it really depends on where you live geographically and the vehicle application. Through years of field testing under street and racing conditions, we’ve found in many applications, aluminized steel is just as durable as stainless steel at a slightly reduced cost. If you live where road salt can come in contact with your vehicle on a regular basis, a stainless steel muffler is the right choice. For most racing and high-performance applications where daily driver chores are not common, aluminized mufflers are a great choice to consider.

Purchase & Installation

Does Max Racing provide installation service?

No. Max Racing does not provide installation services. Prices of Max Racing products in our official online store ( or from our dealers do not include installation fees.

Where to install after purchase?

Almost all of our products can be installed at any exhaust workshop with simple welding work. Air filters & air intake systems can be installed via “plug & play” using general tools.

If you’re in peninsular Malaysia, you may locate our authorized workshops for the installation services here (Additional charges apply for labour, service, and any other additional parts)

How do I purchase my order?

A short easy tutorial on how to purchase on is available here.

I’m having trouble with my credit card payment for my online order.

If you receive an error message related to credit card authorization failure, double-check that the billing address on the credit card and matches your account billing address, try re-entering your CVN or security code, and be sure that the card is current (not expired) and valid. After validating the information you’ve entered and an error message is received a second attempt, please call your bank/ financial institution for further assistance.

For international customers, this might be because the international transaction on your credit card is either not activated or your purchase had exceeded your international transaction limits set. You can

  1. Activate/ increase the international transaction limit of your credit card on your bank apps/ online bank portal (Card not present).
  2. Call your local bank or financial institution to activate or increase the international transaction limit on your credit card.

How do I pay via monthly installments?

Enjoy Max Racing Exhaust upgrade via 0 interest bank instalment payment! Your order will be sent out once the first payment is confirmed.

Applicable for Malaysian only via Shopback Payment Method.

Please Create & Log in to a Max Racing account

Upon application, please get ready these documents:

Bank card (any Debit / Credit)

National ID (ie: Identity Card)

An active phone number that is able to receive verification code)

The instalment payment amount & schedule will be shown in a scheduled timetable.

Key in payment card detail for the payment then process with the instalment application.

Our team will send out your ordered parcel once the first payment is successful.

Shipping / Order status

How long does it take to deliver my order

All orders are usually processed and delivered within 3 working days from Max Racing headquarters located in Penang Malaysia after payment confirmation between Monday and Friday (Holidays excluded).

For special custom-made products or items that are not ready in stock, production and delivery time will vary as such in our shipping information.

How to track my order

Order tracking ID and notes will be updated in your mailbox once we process to shipment. Parcel movement will be based on selected courier companies tracking system update. Or can be tracked here.

Return & Exchange

What is your return policy?

Our return policy is quite straightforward. Know the details of the Return Policy.

How do I make a return?

You can check out our return & refund.

Returning defective/wrong item received?

If the external packaging of the delivered parcel is visibly damaged:

Ask the courier if he could wait for you to check the condition of the products. If the courier agrees, check the product and reject the package if it is damaged. You will need to take a picture of the parcel for claiming purposes later.

If the product is found to be damaged after the courier has left:

Report the case within 24 hours of receipt with our customer service. Check out our return & refund for steps on returning the product.

Product Registration

Why register my product?

All original purchasers of Max Racing exhaust systems can register their products in our database. The registration procedure is simple, and it lets all original purchasers of Max Racing exhaust systems register their products in just a few steps. Once registered, customers will have access to the dedicated Max Racing Customer Support Service. All customers that register their products will also be among the first to receive the latest news about Max Racing and its state-of-the-art innovative developments, plus all the information on future product launches, events, and the company’s racing involvement, along with other interesting news stories.

Who is eligible to register?

Products can be registered by any Max Racing exhaust system owner that is of legal age as applicable in their country of residence. Registration is only valid for original owners (first owners of each system).

How can I register?

Products can be registered by any current or new original owner of a Max Racing exhaust system by entering the product serial number and product code into the online registration form. On every exhaust system, the serial number is located on the muffler (below our Max Racing Logo). The product code is located on the product packaging.

Follow these steps to register your product:

Step 1: Log in to your Max Racing account or Register your Max Racing account.

You are allowed to create & log in to your account via any available social media such as Facebook, Instagram, Twitter & Google+ by just clicking the icon. 😉

Step 2: Go to the Product Registration page

Fill up all required information and click “submit” below. All your submitted information will be confidential and will only use for warranty check-ups. Our system will automatically send you an e-mail once you have done your registration.

*noted, all Max Racing Exhaust product info such as Product Code Number & Serial Number is printed on each individual product.
Product Code Number: Printed on a small piece of the sticker with bar codes.
Serial Number: Usually Laser Printed below our brand’s logo in 9 digits.

Just 2 simple steps to claim for your +horsepower product’s warranty!  🔥🔥🔥

Which products can be registered?

Products eligible for registration are all Max Racing Exhaust aftermarket car or motorcycle exhaust systems produced on or after January 1, 2018, with a serial number laser printed on the system, which had not been registered before by the same or another user. Each user can register one or more Max Racing products, from either motorcycle or car range of products.

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Custom declaration service included.

International Warranty

Offered in the country of usage

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