All orders are usually processed and delivered within 3 working days from Max Racing headquarters located in Penang Malaysia after payment confirmation between Monday and Friday (Holidays excluded).
For special custom-made products or items that are not ready in stock, production and delivery time (in accordance with different shipping methods) will vary as shown in the quotations:
General item: 7-14 days
Special made item: 20-30 days
Handcraft takes time, we appreciate your patience.
Our team will contact you in advance if there’s a special production period of more than the above time frame.
Order tracking ID and notes will be updated in your mailbox once we process to shipment. Parcel movement will be based on selected courier companies tracking system update. You can also check the delivery updates in your account’s “Order update”, or click here.
DHL eCommerce Courier service, usually arrive within 1 to 3 working days.
DHL Worldwide & FedEx Express Courier service usually arrives within 1 to 7 working days, rural areas might take a longer time.
*In special conditions (rural area, etc), DHL Courier service, might change to other courier services depending on the local best shipping provider.
DHL and FEDEX international courier service, 1 to 7 working days with real-time tracking (optional).
*Some products may not be shipped to certain destinations due to manufacturer restrictions. If you have selected an item that cannot be shipped internationally we will inform you in the checkout process on our site. If you are visiting Malaysia we can ship any product to your hotel or any DHL store for pickup.
By default, all shipping costs are calculated automatically based on the shipping parcel volumetric weight & its actual weight based on your delivery address. Our AI system will automatically assign the best available shipping company to your cart. (With custom declaration services included)
Max Racing shipping formula calculation rate is based on actual real-time rate with discounts given by the courier company. Fuel surcharges, handling surcharges and custom declaration services included.
A large/oversize product (>120cm) will be charged with Jumbo size delivery fees which are charged directly from DHL courier.
Seeking discounts for shipping costs?
Chat with us (Minimum order size starting from 100kg per order), larger order sizes may get a better rate from shipment discounts, we support palletized shipment too.
- A “business day” is considered to be Monday through Friday, excluding Malaysia holidays.
- All prices listed on maxracing.co are in MYR. All prices at checkout and while shopping are displayed in your selected local currency.
- Duties and taxes are not included in all Max Racing product prices.
- Any import duties, taxes, or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer.
- International orders cannot be shipped to an APO/FPO or P.O. Box address.
- Under specific conditions such as holidays, peak seasons, custom block, natural disaster, duty fee not cleared by the recipient, etc, Max Racing is not responsible for the shipment delay.
- Based on different countries, there might have a charge on that countries’ custom warehouse handling fee.
- If you have additional questions, please contact us.